Terms of sale
Last updated: 8 October 2026
1. Seller and product
The seller is Baltasar López García, tax ID 22143322A, at Calle Juan Albentosa, 10, 03688 Hondón de las Nieves, Alicante, Spain. Contact: hola@baltasarlopez.com. The product is the book Everything Will Come from the Sea, ISBN 979-13-88112-38-6.
2. Price and shipping
The price is €25, VAT included. Standard shipping costs €4.27 to Spain, €7.93 to Europe, and €11.04 to the rest of the world. For shipping purposes, Albania, Armenia, Bosnia and Herzegovina, Cyprus, Georgia, Malta, Moldova and Russia are included in the rest-of-world rate. The full amount is shown before payment.
3. Payment and confirmation
Payment is processed securely by Stripe. An order is accepted once payment is confirmed. The customer must provide complete and accurate contact and delivery details.
4. Delivery
Estimated delivery is up to 7 working days in Spain and up to 15 working days in Europe. Delivery times to the rest of the world vary by destination. Times are counted from payment confirmation. The customer will be informed of any exceptional delay or stock issue.
5. Consumers and professional customers
Under Article 3 of Spanish Royal Legislative Decree 1/2007, consumers and users are individuals acting for purposes outside their trade, business, craft or profession, as well as legal persons and entities without legal personality acting on a non-profit basis outside a commercial or business activity. Professional customers are those purchasing in the course of their trade, business, craft or profession, including purchases for resale by bookshops, distributors or other businesses. This distinction depends on the actual purpose of the purchase, not merely on the customer's designation.
6. Consumer withdrawal and returns
Consumers and users may withdraw from an online purchase without giving a reason or incurring a penalty within 14 calendar days from the day after they, or a third party designated by them other than the carrier, receive the book. Where several books from one order are delivered separately, the period runs from receipt of the last book. Before that period expires, they must send an unequivocal statement of their decision to withdraw, for example by email to hola@baltasarlopez.com or by post to the seller's address in section 1. The model withdrawal form in Annex B of Royal Legislative Decree 1/2007 may be used, but is not compulsory; no prior authorisation is required. Sending the statement before the deadline is sufficient. The book must be sent back to that address without undue delay and within 14 calendar days of communicating the decision, unless the seller offers to collect it; dispatch before that deadline is sufficient. The consumer bears only the direct return costs, unless the seller agrees to bear them or has failed to inform the consumer of this obligation. Please protect the book appropriately for transport. Original packaging or unopened shrink wrap is not a condition for withdrawal. The consumer is liable only for diminished value resulting from handling beyond what is necessary to establish the book's nature, characteristics and functioning, and is not liable for such diminished value if the seller has failed to provide the legally required information about withdrawal. All statutory rights, including any extension of the withdrawal period due to missing information, remain unaffected.
7. Refund following consumer withdrawal
The seller will refund all payments received, including the initial delivery charge up to the cost of the least expensive standard delivery offered, without undue delay and within 14 calendar days of being informed of the withdrawal. Additional costs resulting from the consumer's express choice of a more expensive delivery method are not refundable. The refund will use the original payment method unless the consumer expressly agrees otherwise, and will incur no fees. Unless the seller offers to collect the book, the refund may be withheld until the book is received or evidence of its return is supplied, whichever occurs first.
8. Damaged, defective or incorrect orders and statutory rights
If a book arrives damaged, defective or different from the one ordered, contact the seller at the email or postal address in section 1, identifying the order and describing the issue. Photographs of the package and book may help assess the issue, but are not a condition for exercising statutory rights. Prompt notification is recommended to facilitate handling, without shortening statutory time limits. These claims are separate from withdrawal and commercial returns. Consumers and users retain all statutory rights concerning lack of conformity, including repair or replacement and, where legally appropriate, a price reduction or termination of the contract, as well as any applicable compensation. The seller bears all necessary costs of the remedy, including shipping, transport and return costs. No provision of these terms restricts or excludes those rights, their statutory time limits or applicable rules on evidence. Professional customers also retain their rights concerning damaged, defective or incorrect goods under the applicable law and any specific agreements; the seller will arrange the appropriate remedy and bear the necessary replacement or return costs attributable to the seller.
9. Professional purchases and commercial returns
Professional purchases, including purchases for resale, do not carry the statutory consumer right of withdrawal. Returns for commercial reasons are accepted only by prior written agreement with the seller, specifying their conditions and any costs. Failure to sell the books, a change in commercial judgement, third-party preferences or disagreement with the artistic content do not, in themselves, constitute defects or lack of conformity when the product matches its description and the agreed characteristics. This does not affect claims for actual damage, defects or incorrect deliveries, or any rights under mandatory law.
10. Stock and complaints
Orders are subject to availability. If fulfilment is impossible, the customer will be informed and refunded. Complaints may be sent to the email or postal address above.
11. Effective date and applicable terms
This version, dated 8 October 2026, applies only to orders placed on or after its publication on the website and insofar as these terms are validly incorporated into the contract under Spanish Law 7/1998 on general contractual terms. Publication alone does not replace the legal requirements for prior information, access to the terms and acceptance. Earlier orders remain governed by the terms validly incorporated at the time they were placed and the applicable law. These changes have no retroactive effect and do not alter prior agreements or restrict acquired rights. Mandatory law prevails over any incompatible provision, in particular the protections under Articles 3, 102 and 106 to 108 of Royal Legislative Decree 1/2007 and statutory rights concerning lack of conformity.